Home > Frequently Asked Questions
How do I contact Stonewear Designs?
Our Customer Service Department is available via phone Monday through Friday from 8-5 PST at 800-860-3653 or by email at cs@stonewear.cc.

Where are Stonewear products made?
We manufacture most of our products in the USA using imported fabrics.

How do I wash my Stonewear clothes?
We recommend all of our products be machine (or hand) washed in cold water and line dried. Line drying will prevent shrinkage and extend the life of the product. You may iron the cotton products on the cotton setting on your iron. Products that contain polyester or nylon should be ironed with a cool setting. See care instructions on the product label.

How supportive are the bra tops?
One of the first products we made was a top with a support bra. Over the years we have evolved that to be one of the best on the market. We start with a quick dry bra fabric to keep you comfortable. We use a quality 1" elastic in the bra that we cover with the quick dry fabric. That reduces the uncomfortable "sweat line" that elastic against the skin causes and allows the band to withstand hundreds of washes.  

Our most supportive top is the Dryflex Double Cross Top.

How do I become a Stonewear dealer?
For information on opening a dealer account, please contact our customer service at cs@stonewear.cc or 800.860.3653 ext. 121 for a dealer packet.

Are your styles true to size? 
We make every effort to design clothing that fits well, is comfortable and looks great. To that end, we have created several fit resources to ensure that you select the correct size. Our fit guide details general sizing and length information. For a more product-specific fit resource, check out the product videos that we have added to many of our product pages. Please remember that cotton items may shrink minimally over time.

Which pants are available in different lengths? 
The Classic Stonewear Pant, Rockin’ Pant and Liberty Pant are available in Petite (30” inseam), Regular (32” inseam) and Long (34” inseam).

Do you ship internationally? 
We do not currently ship internationally, but we do ship to all 50 states via UPS Ground and UPS Economy. Alaska and Hawaii shipping are additional. 

How can I find Stonewear in my area? 
Stonewear products are available through a wide range of online and retail dealers across the USA. Please refer to our dealer page for a full list of dealers.

How does free shipping work? 
We offer free shipping to the lower 48 states on any order over $100. Some shipping methods will be excluded from free shipping on qualifying orders and you may select a different paid option to receive your order more quickly.

What is your exchange policy? 
We gladly accept items in “like new” condition with product hangtags for returns or exchanges. To return, simply ship items to the address below. For exchanges, we provide free shipping on your new items. Please include return/exchange notes in your package to help expedite the exchange/refund process.

Stonewear 
Attn: Returns Department
2215 La Mirada Dr. #A
Vista, CA 92081

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