To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
What items are returnable?
You can return your items if they are:
Are there any charges for returns?
How soon will I get my refund?
How do I exchange?
- Enter your order # and email address in the fields above and click Start.
- Follow the instructions and select the items you want to exchange.
- You will get a confirmation email with the shipping guidelines once the exchange request is approved.
What items are exchangeable?
You can exchange your items if they are:
- In original condition.
- Unwashed and unworn (except for trying on).
- Accompanied by original tags.
- The exchange is for the same product in a different size and/or color.
Are there any charges for exchanges?
- There are no charges for exchanges.
- You will need to purchase shipping to return the original item to us.
- You will not be charged for shipping the new item to your address.
How soon will I get my exchange item?
- Once your exchange return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval of your exchange.
- Once you are approved, your new item will be shipped within our normal fulfillment times.